Skip Ribbon Commands
Skip to main content

Take Our Survey

We are currently conducting a survey among visitors to playlsi.com

We value your feedback, and would appreciate if you took a few minutes to answer some questions. Thanks!

Skip Navigation LinksHome > Explore Products > About Our Products > Warranty

Playground Equipment Warranty

Landscape Structures warranty is the best in the industry for park & playground equipment and surfacing.
​You have our word
More than just a contract, our warranty is our personal commitment that you'll be satisfied with your purchase now and far, far into the future. 
 
As an employee-owned company, we take great pride in the quality of everything we make. And we're so confident that you'll be delighted with your purchase that we back our products with the most comprehensive long-term warranties in the industry. It's just one more way we show how much we care about our customers and communities.
 
Landscape Structures Inc. warrants that all play structures and/or equipment sold will conform in kind and in quality to the specifications manual for the products identified in the Acknowledgment of Order and will be free of defects in manufacturing and material. Seller further warrants:
 
All the warranties commence on date of Seller’s invoice. Should any failure to conform to the above express warranties appear within the applicable warranty period, Seller shall, upon being notified in writing promptly after discovery of the defect and within the applicable warranty period, correct such nonconformity either by repairing any defective part or parts, or by making available a replacement part within 60 days of written notification. Seller shall deliver the repaired or replacement part or parts to the site free of charge, but will not be responsible for providing labor or the cost of labor for the removal of the defective part or parts and the installation of any replacement part or parts. Replacement parts will be warranted for the balance of the original warranty.
 
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
 
The remedies hereby provided shall be the exclusive and sole remedies of the purchaser. Seller shall not be liable for any direct, indirect, special, incidental or consequential damages.
 
Seller neither assumes nor authorizes any employee, representative or any other person to assume for Seller any other liability in connection with the sale or use of the structures sold, and there are no oral agreements or warranties collateral to or affecting this agreement. The warranty stated above is valid only if the structures and or equipment are erected in conformance with Landscape Structures’ installation instructions and maintained according to the maintenance procedures furnished by Landscape Structures Inc.; have been subjected to normal use for the purpose for which the goods were designed; have not been subject to misuse, negligence, vandalism, or accident; have not been subjected to addition or substitution of parts; and have not been modified, altered, or repaired by persons other than Seller or Seller’s designees in any respect which, in the judgment of Seller, affects the condition or operation of the structures. To make a claim, send your written statement of claim, along with the original job number or invoice number to:
 
Landscape Structures Inc.
601 7th Street South
Delano, Minnesota 55328-8605
100-Year Limited Warranty: On all PlayBooster®, PlayShaper® and PlaySense® aluminum posts, stainless steel fasteners, clamps, beams and caps against structural failure due to corrosion/natural deterioration or manufacturing defects, and on PlayBooster, Evos® and Weevos® steel posts and arches against structural failure due to material or manufacturing defects.
 
15-Year Limited Warranty: On all plastic components (including TuffTimbers™ edging), all steel components (except 100-year steel posts), Mobius® climbers, decks, TenderTuff™ coatings (except Wiggle Ladders, Chain Ladders and Swing Chain) against structural failure due to material or manufacturing defects. TuffTurf® tiles against material or manufacturing defects. 
 
10-Year Limited Warranty: On concrete products against structural failure due to natural deterioration or manufacturing defects. Does not cover minor chips, hairline cracks or efflorescence.
 
8-Year Limited Warranty: On Aeronet® climbers and climbing cables against defects in materials or manufacturing defects. On CoolToppers® fabric against failure from significant fading, deterioration, breakdown, mildew, outdoor heat, cold, or discoloration. This warranty is limited to the design loads as stated in the specifications found in the technical information.
 
5-Year Limited Warranty: On PebbleFlex® safety surfacing system against failure due to discoloration or delamination, manufacturing defects, installation services provided by Landscape Structures, and impact attenuation.
 
3-Year Limited Warranty: On all other parts, i.e. Pulse™ products, CableCore® products, all swing seats and hangers, grills, Mobius climber handholds, Wiggle Ladders, Chain Ladders and ProGuard™ Swing Chain, Track Ride trolleys and bumpers, all rocking equipment including Sway Fun® gliders, PVC belting material, HealthBeat® hydraulic cylinders, Seesaws, Wiggle Ring Bridge, etc., against failure due to corrosion/natural deterioration or manufacturing defects.
 
This warranty does not include any cosmetic issues or wear and tear from normal use. It is valid only if the play structures and/or equipment are erected to conform with Landscape Structures' installation instructions and maintained according to the maintenance procedures furnished by Landscape Structures Inc. For a copy of the warranty, contact your playground consultant.
Get Fit
Add some Fitness equipment to your playground and help kids of all ages stay fit.
Landscape Structures park and playground equipment is designed with fitness in mind. Build strength, muscle endurance, balance and coordination, cardio and mental agility.
Cool your Playground
CoolToppers® Shade Structures keep your playground cool.
Keep things up to 30% cooler on your PlayBooster® play structures with our CoolToppers® shade systems.
Customer Testimonials
Customers from Landscape Structures tell what they love about their playgrounds.
Hear from real Landscape Structures customers about their playground projects.
Find a Consultant
Your local Landscape Structures Consultant can help you plan and design your playground.
Contact your local Landscape Structures playground consultant to get pricing information and more!